Frequently Asked Question 

Frequently Asked Question 

The purpose of such sections is to save the webmaster or support specialist from having to answer some of the questions asked.

Products, Services, and Feature

Green Lion offers a range of consumer electronics including mobile accessories, smart gadgets, and small home appliances .

Yes, we are proud to offer high-quality products that are durable and designed to last. Most of our products come with 12 months warranty.

Absolutely, our website uses industry-standard security measures to protect your personal and financial information. We use SSL encryption to ensure that your information is always secure.

Yes, we offer a 1-year warranty on most of our products. This warranty covers any defects in materials or workmanship. Please refer product packages or user manual for exact warranty period of each product.

Yes, we have a hassle-free returns and exchange policy. If you are not satisfied with your purchase, you may return or exchange it within 15 days of the purchase date. Please refer shipping and return policy for more information. 

Yes, we have a dedicated customer support team that is available to assist you with any questions or concerns you may have.

We are committed to offering eco-friendly products whenever possible. Many of our products are made from sustainable materials and designed to reduce energy consumption. 

Yes our products are available in most of electronic accessories retail stores located in Middle East and North Africa region. Along that it’s available on online too.

Yes, we offer discounts and promotions on specific occasions and festive days. Be sure to sign up for our newsletter to stay up-to-date on our latest offers.

Yes, we encourage our customers to leave reviews for our products. Your feedback helps us improve our products and services.

in order to extend warranty you are required to submit your information within 48 hours of purchase to extend your warranty for an additional 12 months. To fill out your informational kindly click on the link below.

Model Number or SKU is short for "stock keeping unit", is a unique number combination used by retailers to identify and track products.

Bulk Purchase Options and International Deliver

Yes, we offer bulk purchase options for businesses and organizations. Please submit your enquiry on our Bulk Enquiry Page or alternatively you can contact us at [email protected]for more information.

Yes, we offer international delivery to almost all countries in the world. Please contact us at [email protected]for exact information.

International delivery times vary depending on the destination country. Please contact us at [email protected] for estimated delivery times.

International delivery charges may vary depending on the destination country and order size. Please contact us at [email protected]for more information.

Yes, we offer custom product orders for businesses and organizations. Please contact us at [email protected]for more information.

We strive to ship all orders within 1-2 business days of purchase.

We offer standard and expedited shipping options for domestic orders.

Shipping costs vary depending on the size and weight of your order, as well as your location. Shipping costs will be calculated at checkout. Although, you will get a free delivery across in UAE.

Yes, we provide tracking information for all orders. You will receive an email with tracking information once your order has shipped.

If your order does not arrive on time, please contact us at [email protected]. We will work with the shipping carrier to resolve any issues and ensure that your order is delivered as soon as possible.

Payment Options

Green Lion accepts a variety of payment methods including credit cards (Visa, Mastercard, American Express), Check and western union.

Yes, it is safe to enter your credit card information on our website. We use SSL encryption to ensure that your information is always secure.

No, there are no additional fees for using any of the payment methods we accept.

Your credit card will be charged at the time of check out.

No need special request for that. We provide invoice for each of your order after a successful payment. If you have any concerns, please contact us at [email protected].