Terms of Service
Green Lion Terms & Conditions
Welcome to Green Lion’s website, www.greenlion.net. These Terms & Conditions govern your use of our website and the purchase of our products. By using our website or purchasing our products, you agree to be bound by these Terms & Conditions. Please read these Terms & Conditions carefully before using our website or purchasing our products.
Use of Website
You may use our website for personal and non-commercial purposes only. You may not use our website for any illegal or unauthorized purpose, including but not limited to violating any intellectual property rights or transmitting any viruses or malicious code. You may not use our website to harass, intimidate, or threaten any person.
We reserve the right to suspend or terminate your access to our website at any time without notice if you violate these Terms & Conditions or any applicable law or regulation.
We make every effort to provide accurate and detailed descriptions of our products, including their features, specifications, and images. However, we do not guarantee that the information on our website is accurate, complete, or up-to-date. We reserve the right to modify the information on our website at any time without notice.
Product Pricing and Availability
We strive to provide accurate pricing information for our products, but errors may occur. In the event of an error, we reserve the right to cancel or refuse any orders placed for the affected product.
We also reserve the right to modify or discontinue our products at any time without notice. We are not liable for any loss or damage resulting from the unavailability of our products.
Order Placement and Payment
To place an order, you must create an account on our website and provide us with accurate and complete information, including your name, email address, shipping address, and payment information. By placing an order, you represent and warrant that you are at least 18 years of age and have the legal eligibility to enter into a binding contract.
We accept payment by credit card, debit card, and internet banking. By providing us with your payment information, you authorize us to charge the applicable amount to your payment method.
Order Processing and Shipping
We will process your order within a reasonable time after receiving it, and we will ship your products to the shipping address you provide. We are not responsible for any delays or errors caused by incorrect or incomplete shipping information.
We offer free standard shipping on all orders within the UAE. We also offer expedited shipping and international shipping options for an additional fee. You can view the estimated delivery date and shipping costs during the checkout process.
Return and Refund Policy
We want you to be completely satisfied with your purchase from Green Lion. If you are not satisfied with the product, you may return it to us within 15 days of receipt for a refund or exchange. To be eligible for a refund or exchange, your product must be in its original condition and packaging.
To initiate a return, please contact us at [email protected] with your order number and the reason for the return. We will provide you with instructions for returning the product. You are responsible for the shipping costs for returning the product.
Intellectual Property Rights
All content on our website, including text, images, videos, and logos, is the property of Green Lion or its licensors and is protected by UAE and international copyright laws. You may not copy, modify, distribute, or use any content on our website without our prior written consent.
Disclaimer of Warranties
We make no warranties, express or implied, regarding our website or our products. We do not warrant that our website will meet all your expectations, be uninterrupted or error-free, or be free from viruses or other harmful components.
Limitation of Liability
In no event shall Green Lion be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or our products, even if we have been advised of the possibility of such damages. Our total liability to you for all claims related to your use of our website, or our products shall not exceed the amount paid by you for the product.
You agree to indemnify, defend, and hold harmless Green Lion and its officials, directors, employees, agents, and affiliates from any and all claims, damages, liabilities, costs, and expenses arising out of or in connection with your use of our website or your breach of these Terms & Conditions.
Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of the UAE / Dubai without regard to its conflicts of law provisions. Any legal action or proceeding arising out of or in connection with these Terms & Conditions shall be brought in the emirate or federal courts located in Dubai and you hereby consent to the exclusive jurisdiction and venue of such courts.
Changes to Terms & Conditions
We reserve the right to modify or update these Terms & Conditions at any time without notice. Your continued use of our website or purchase of our products after any such changes constitutes your acceptance of the new Terms & Conditions.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms & Conditions constitute the entire agreement between you and Green Lion regarding your use of our website and the purchase of our products. Any other agreements or understandings between you and Green Lion regarding our website or products are superseded by these Terms & Conditions.
If you have any questions or concerns about these Terms & Conditions or our website, please contact us at [email protected].