Frequently Asked Question 

Welcome to our FAQ page! Here you'll find answers to some of the most common questions about our products and services. Whether you're looking for installation instructions, troubleshooting tips, or shipping details, we’ve got you covered. If you can’t find the answer you’re looking for, feel free to contact our support team for further assistance!

Products & Services

Green Lion offers a range of consumer electronics including mobile accessories, smart gadgets, and small home appliances. See More

Yes, we are proud to offer high-quality products that are durable and designed to last.Most of our products come with 12 months warranty.Warranty Policy  

Absolutely, our website uses industry-standard security measures and also TDRA certificate to protect your personal and financial information. We use SSL encryption to ensure that your information is always secure.
  

Yes, we offer a 1-year warranty on most of our products. This warranty covers any defects in materials or workmanship. Please refer product packages or user manual for exact warranty period of each product. Warranty Policy 
Warranty Policy 

Yes, we have a hassle-free returns and exchange policy. If you are not satisfied with your purchase, you may return or exchange it within 15 days of the purchase date. Please refer shipping and return policy for more information. Refund Policy  

Yes, we have a dedicated customer support team that is available to assist you with any questions or concerns you may have.

We are committed to offering eco-friendly products whenever possible. Many of our products are made from sustainable materials and designed to reduce energy consumption.

Yes our products are available in most of electronic accessories retail stores located in Middle East and North Africa region. Along that it’s available on online too.

Yes, we offer discounts and promotions on specific occasions and festive days. Be sure to sign up for our newsletter to stay up-to-date on our latest offers.Sign in 

Yes, we encourage our customers to leave reviews for our products. Your feedback helps us improve our products and services.

in order to extend warranty you are required to submit your information within 48 hours of purchase to extend your warranty for an additional 12 months. To fill out your informational kindly click on the link below. 24 Months Warranty 

Model Number or SKU is short for "Stock Keeping Unit", is a unique phrase used by retailers to identify and track products.

International Deliver & Bulk

Yes, we offer bulk purchase options for businesses and organizations. Please submit your enquiry on our Bulk Enquiry Page or alternatively you can contact us at [email protected] for more information.
Bulk Purchse

Yes, we offer international delivery to almost all countries in the world. Please contact us at [email protected] for exact information.

تختلف أوقات التسليم الدولية حسب بلد الوجهة. يرجى الاتصال بنا على [email protected] for estimated delivery times.

رسوم التوصيل الدولي قد تختلف حسب بلد الوجهة وحجم الطلب. يرجى الاتصال بنا على [email protected] for more information.

We offer standard and expedited shipping options for domestic orders.

Yes, we offer custom product orders for businesses and organizations. Please contact us at [email protected] for more information.

We strive to ship all orders within 1-2 business days of purchase.

Shipping costs vary depending on the size and weight of your order, as well as your location. Shipping costs will be calculated at checkout. Although, you will get a free delivery across in UAE.

Yes, we provide tracking information for all orders. You will receive an email with tracking information once your order has shipped.

إذا لم يصل طلبك في الوقت المحدد ، يرجى الاتصال بنا على [email protected]. We will work with the shipping carrier to resolve any issues and ensure that your order is delivered as soon as possible.
Order Status 

Payment Options

Green Lion accepts a variety of payment methods including credit cards (Visa, Mastercard, American Express)
 
     

Yes, it is safe to enter your credit card information on our website. We use SSL encryption to ensure that your information is always secure.

No, there are no additional fees for using any of the payment methods we accept.

Your credit card will be charged at the time of check out.

لا حاجة لطلب خاص لذلك. نقدم فاتورة لكل طلب بعد دفع ناجح. إذا كان لديك أي مخاوف ، يرجى الاتصال بنا على [email protected].

 

أسئلة شائعة​

Welcome to our FAQ page! Here you'll find answers to some of the most common questions about our products and services. Whether you're looking for installation instructions, troubleshooting tips, or shipping details, we’ve got you covered. If you can’t find the answer you’re looking for, feel free to contact our support team for further assistance!

Products & Services

Green Lion offers a range of consumer electronics including mobile accessories, smart gadgets, and small home appliances. See More

Yes, we are proud to offer high-quality products that are durable and designed to last.Most of our products come with 12 months warranty.Warranty Policy  

Absolutely, our website uses industry-standard security measures and also TDRA certificate to protect your personal and financial information. We use SSL encryption to ensure that your information is always secure.
  

Yes, we offer a 1-year warranty on most of our products. This warranty covers any defects in materials or workmanship. Please refer product packages or user manual for exact warranty period of each product. Warranty Policy 
Warranty Policy 

Yes, we have a hassle-free returns and exchange policy. If you are not satisfied with your purchase, you may return or exchange it within 15 days of the purchase date. Please refer shipping and return policy for more information. Refund Policy  

Yes, we have a dedicated customer support team that is available to assist you with any questions or concerns you may have.

We are committed to offering eco-friendly products whenever possible. Many of our products are made from sustainable materials and designed to reduce energy consumption.

Yes our products are available in most of electronic accessories retail stores located in Middle East and North Africa region. Along that it’s available on online too.

Yes, we offer discounts and promotions on specific occasions and festive days. Be sure to sign up for our newsletter to stay up-to-date on our latest offers.Sign in 

Yes, we encourage our customers to leave reviews for our products. Your feedback helps us improve our products and services.

in order to extend warranty you are required to submit your information within 48 hours of purchase to extend your warranty for an additional 12 months. To fill out your informational kindly click on the link below. 24 Months Warranty 

Model Number or SKU is short for "Stock Keeping Unit", is a unique phrase used by retailers to identify and track products.

International Deliver & Bulk

Yes, we offer bulk purchase options for businesses and organizations. Please submit your enquiry on our Bulk Enquiry Page or alternatively you can contact us at [email protected] for more information.
Bulk Purchse

Yes, we offer international delivery to almost all countries in the world. Please contact us at [email protected] for exact information.

تختلف أوقات التسليم الدولية حسب بلد الوجهة. يرجى الاتصال بنا على [email protected] for estimated delivery times.

رسوم التوصيل الدولي قد تختلف حسب بلد الوجهة وحجم الطلب. يرجى الاتصال بنا على [email protected] for more information.

We offer standard and expedited shipping options for domestic orders.

Yes, we offer custom product orders for businesses and organizations. Please contact us at [email protected] for more information.

We strive to ship all orders within 1-2 business days of purchase.

Shipping costs vary depending on the size and weight of your order, as well as your location. Shipping costs will be calculated at checkout. Although, you will get a free delivery across in UAE.

Yes, we provide tracking information for all orders. You will receive an email with tracking information once your order has shipped.

إذا لم يصل طلبك في الوقت المحدد ، يرجى الاتصال بنا على [email protected]. We will work with the shipping carrier to resolve any issues and ensure that your order is delivered as soon as possible.
Order Status 

Payment Options

Green Lion accepts a variety of payment methods including credit cards (Visa, Mastercard, American Express)
 
     

Yes, it is safe to enter your credit card information on our website. We use SSL encryption to ensure that your information is always secure.

No, there are no additional fees for using any of the payment methods we accept.

Your credit card will be charged at the time of check out.

لا حاجة لطلب خاص لذلك. نقدم فاتورة لكل طلب بعد دفع ناجح. إذا كان لديك أي مخاوف ، يرجى الاتصال بنا على [email protected].